Patient Access Representative
Company: Westfields Hospital & Clinic
Location: New Richmond
Posted on: October 19, 2024
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Job Description:
JOB DESCRIPTIONTeam members are assigned to a primary
check-in/Registration area on campus within the patient access team
They may perform admissions, check-in, registration, and scheduling
functions, as well as address inquiries via telephone, email or
fax.Clinic Scheduling, Registration and Check InAccurately and
appropriately schedules patients.Confirm arrival time, appointment
time, and any other applicable instructions.Educate patient of any
preparation and/or instructions needed prior to
procedure.Pre-register patients by verifying demographics and
insurance coverage. Create the Hospital Account Record (HAR).Look
for existing orders and link them to appointment.Monitor and
schedule the Referral Workque's as assigned.Accurately and
appropriately register and check in patients for their
appointments.Check in patients for their appointments, complete all
needed information and direct them to the appropriate
location.Provide appropriate forms as designated by clinical staff
and/or standard practice.Receive and enter appropriately all
patient forms dropped off for completion. Determine if the patient
needs to be seen to complete the form, and/or have patient complete
their portion of the forms. Route forms according to standard
practice.Collects and posts patient co-pays/deductibles/balances
consistently and accurately.Assists patients with any follow up
appointments at check outWork Schedule: Monday 830a-530p, Tues thru
Thurs 830a-5p and Fridays 8a-4pRequired Qualifications:High School
graduate or equivalent experience.Preferred Qualifications:2-year
degree in related studies; and/or equivalent experience.Minimum one
year experience in a hospital or medical clinic setting or
equivalent.Experience in a customer service setting.Experience with
Microsoft products, Word, Excel, Outlook, etc.Benefits:At
Westfields Hospital & Clinic, we believe in providing our employees
with exceptional benefits to help you thrive in your work. In
addition to competitive wages, we offer a benefits package that
includes health, vision, and dental insurance; 403b retirement
program; competitive paid time off (PTO); short-term disability
pay, long-term disability and life insurance options; flexible
spending accounts (FSAs); education reimbursements; employee
assistance programs (EAP), employee well-being program; free
parking; employee recognition and rewards; social club discounts to
area attractions and events; community volunteer pay.About
Westfields Hospital & Clinic:Westfields Hospital & Clinic is part
of HealthPartners, the largest consumer-governed, non-profit health
care organization in the nation with a mission to improve health
and well-being in partnership with members, patients and the
community. Located just 30 minutes east of the Twin Cities in the
beautiful St. Croix Valley, Westfields is an award-winner hospital
serving western Wisconsin with primary, acute, emergency and
outpatient health care services. Our campus is in New Richmond,
where you'll find a comfortable small-town feel, just a stone's
throw away from Minneapolis and St. Paul.As a partner for good, we
believe that outstanding health care comes from combining science
with compassion, spirit and humanity. Everyone on our team helps
make health care and insurance simpler and more affordable for all.
Join us and become a partner for good, helping to improve the
health and well-being of our patients, members and the communities
we serve.ABOUT USAt HealthPartners we believe in the power of good
- good deeds and good people working together. As part of our team,
you'll find an inclusive environment that encourages new ways of
thinking, celebrates differences, and recognizes hard work.We're a
nonprofit, integrated health care organization, providing health
insurance in six states and high-quality care at more than 90
locations, including hospitals and clinics in Minnesota and
Wisconsin. We bring together research and education through
HealthPartners Institute, training medical professionals across the
region and conducting innovative research that improve lives around
the world.At HealthPartners, everyone is welcome, included and
valued. We're working together to increase diversity and inclusion
in our workplace, advance health equity in care and coverage, and
partner with the community as advocates for change.Join us and
become a partner for good, helping to improve the health and
well-being of our patients, members and the communities we serve.We
are an Equal Opportunity Employer and do not discriminate against
any employee or applicant because of race, color, sex, age,
national origin, religion, sexual orientation, gender identify,
status as a veteran and basis of disability or any other federal,
state or local protected class.JOB INFOJob
Identification106758Posting Date10/18/2024, 03:52 PMLocations
Westfields Hospital & ClinicWork ScheduleMonday 830a-530p, Tues
thru Thurs 830a-5p and Fridays 8a-4pHours Per Week/FTE40 hrs weekly
/ 1.0 FTEJob ShiftDayPosition TypeFull-time regularJob
CategoryCustomer ServiceDepartmentRev Cycle Scheduling and
RegistrationWorker TypeEmployee
Keywords: Westfields Hospital & Clinic, Plymouth , Patient Access Representative, Other , New Richmond, Minnesota
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